PTC

• PTC is a worldwide leading provider of SGML-/XML-Content Management and Enterprise Publishing Solutions
• HiCo-ICS has been authorized partner and certified Value Added Reseller (VAR) of PTC Arbortext® products since 2001
• Since 2007 HiCo-ICS is also authorized Maintenance Service Provider (MSP) and authorized Training Partner
• Because of the experience in the environment of Integrated Logistics Support (ILS) and Logistic Support Analysis (LSA) and the long-term, trusting corporation with PTC, in 2010 HiCo-ICS became also sales and solution partner for Windchill® Quality Solutions (formerly Relex®) by PTC

For further information or a specific offer to the PTC Arbortext® products, PTC Windchill® Quality Solutions, and PTC Mathcad® please refer to our contact persons.

Dynamic Information Delivery Software

Whether you’re supporting a product through a call center, a field service organization, a web-based training program, or a fleet of equipment operators, you need to deliver 100% accurate technical information to your business organizations so they complete product-related tasks as quickly and accurately as possible. In fact, your product’s success relies on your organization’s ability to deliver up-to-date, easy-to-find information throughout the entire product lifecycle.

Arbortext®, PTC's dynamic information delivery software, offers an end-to-end solution that streamlines how your organization authors, manages and delivers product information on demand. And when combined with PTC’s Windchill solution, Arbortext® offers the industry’s only Dynamic Information Delivery Solution that associates your product and service information directly with sophisticated product data, linking your information with real-time product design, which ensures information accuracy and relevance to the task at hand.

Features and benefits

• Structured content and CAD-driven illustration creation in parallel with product development cycles speeds product and documentation time-to-market
• Dynamic information profiling and delivery to multiple outputs provides information in the context and format requested, on demand
• Single source of accurate, quality information improves customer success and reduces inbound call center issues
• Associativity with up-to-date product data ensures information accuracy to complete tasks successfully the first time

Faced with the financial impact of warranty costs, launch delays, late-product rework, and product recalls, companies can’t afford not to take quality very seriously. But too often, product quality is addressed using disjointed, department-specific tools that seldom – if ever – communicate critical quality information across organizational functions and lifecycle stages.

Fully integrated with the Windchill® product family, PTC Quality Solutions ensure that every level of the organization is equipped to manage and improve product quality.

Features and benefits

• Quality planning: Balancing requirements for function, safety, performance and cost while ensuring these requirements are validated during design, test, manufacture, service and use
• Quality execution: Analyzing product reliability and risk early during product design, testing as-designed products to validate performance, and controlling critical characteristics during manufacture and service
• Quality improvement: Leveraging results from design, testing, manufacture and fielded use to identify quality issues and to help ensure their correction in next-generation products and processes
• Quality governance: Establishing enterprise-wide quality guidelines and policies to monitor quality improvement efforts, meet government or industry standards, and provide complete management visibility into issues of product and process quality

For further information or a specific offer to the PTC Windchill® Quality Solutions please refer to our contact person!

Detailed information about PTC Windchill® Quality Solutions: http://www.ptc.com/products/windchill/quality/